Step 1: Recover data from the unmountable My Passport hard driveįor Mac data recovery, we recommend iBoysoft Data Recovery for Mac. Let's first recover lost data from the unmounted hard drive. So, how can you recover your important files from the WD My Passport drive? But your WD My Passport for Mac hard drive usually contains many important files. But reformatting will delete all data stored on the hard drive. If WD My Passport for Mac hard drive won't mount on Mac, the fast solution is to reformat the hard drive. FAQ about WD My Passport for Mac drive not mountingĪ quick way to fix WD My Passport for Mac hard drive not mounting error Why is WD My Passport for Mac not mounting? What does it mean by mounting a WD My Passport drive on Mac? How to fix the unmounted WD My Passport hard drive on Mac? A quick way to fix WD My Passport for Mac hard drive not mounting error If your WD My Passport for Mac hard drive is exFAT-formatted, you can read this post to understand why your exFAT drive is not mounting on your Mac and the ways to fix it. Reboot the computer and unlock the drive.How to Fix exFAT Drive Not Mounting/Showing Up on Mac?.Download and install WD Discovery or WD Drive Utilities.įor instructions, please refer to Answer ID 20465: WD Discovery Software User Guide Download and Instructions and Answer ID 13880: How to Install and Use WD Security and WD Drive Utilities Features.The -NA is the indicator of no VCD support and is listed on the drive and package label.įollow the steps below to resolve the issue. will not be mounted or detected in Windows Explorer or macOS Finder until unlocked.
For more details, please refer to Answer ID 20555: WD Security Password Protected Drive Auto Unlock Not Working. does not auto unlock after a computer reboot.does not support the WD Unlocker VCD and are not recognized by WD Security software.The version of a WD My Book listed below: Information about why some models of WD My Book do not prompt to unlock when password protected.*ENDĪfter setting a password on a My Book device, there is no prompt to unlock the device when connecting it to a computer.
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